How we use your personal information
Our privacy policy tells you about the personal information we collect from you, how we use it, and what your rights are. We’ve divided it into headings you can select and view, depending on the services you are using.
If we make any major changes to this policy, we’ll add an alert on this website and, if necessary, our social media channels or contact you.
If you’ve got any questions about our privacy policy, or how we use personal information, email [email protected]
For a quick introduction about how we use your personal information, take a look at the short summary below. For the full picture, please refer to the guidance below.
Terms used in this policy
Who We Are
The Foresight Institute of Research and Translation (FIRAT) is a leading research institute dedicated to advancing knowledge and innovation across diverse fields. We manage a wide range of services, including research, training, and consultancy, to support individuals and organizations in achieving their goals. FIRAT is committed to protecting your personal information in line with applicable data protection laws and regulations.
Terms Used in This Policy
To explain how we use your personal information, we use specific terms that are important to understand:
Personal Data: Information about individuals, such as name, contact details, or professional achievements.
Special Category Data: Sensitive information, such as ethnicity, religious beliefs, or health details, which is subject to stricter protection under the law.
Lawful Basis for Processing: Legal grounds that allow us to use your personal information for specific purposes, as defined by applicable data protection regulations.
We strive to use clear and simple language in this policy. However, certain legal terms are required to ensure transparency and compliance with data protection laws
Browsing our website, contacting us, requesting a newsletter, entering a competition, completing a form and responding to a survey
Collecting Your Personal Information
When you visit our website or contact us through any of our service channels, we may collect your personal information to address your request or enquiry. This may include:
Your name, contact details, and interests if you sign up for newsletters, updates, or third-party information.
Relevant details about you or your enquiry if you complete a form, use our live chat function, or respond to an onsite survey.
Your name and contact details if you enter a competition. If you win, we may publish your name on our website. If additional information is required or shared, we’ll inform you at the time of entry.
Your IP address when you visit our website, if it can identify you. We use aggregated and anonymized data to analyze website traffic, improve user experience, and enhance our services. This data will not be shared in a way that identifies you.
For more details on how we handle social media and cookies, please refer to the ‘Social Media and Cookies’ section below.
Calling FIRAT
When you contact FIRAT via phone, we may record calls for quality assurance, training, and to ensure accurate information is captured. Call recordings are typically retained for three months, except in exceptional circumstances (e.g., if the call content is significant or you request a copy). During calls, we may ask security questions to verify your identity and assist with your enquiry. Anonymized call data may be used for analytical purposes to improve efficiency and customer care, and this anonymized data may be retained for an extended period.
Sharing Your Personal Information
We may share your personal information with FIRAT employees, affiliated partners, or service providers if necessary to address your request or enquiry. If you raise a complaint about FIRAT, a staff member, or a third-party organization, we may share relevant personal information and complaint details with third parties to investigate and resolve the issue. We will only share the minimum information required and ensure this is done in line with our legitimate interests and applicable data protection laws.
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